QMS210i is a sophisticated system using state-of-the-art technology in queue management systems. A built-in real-time embedded processor provides wireless capability and Internet connectivity.

WEB-BASED TECHNOLOGY

The web-based technology used in QMS210i provides real-time queue information through standard web browsers. Queue status information such as waiting time and number of people waiting may be accessed via LAN or the Internet.

WIRELESS KEYPAD

Each counter is equipped with a portable wireless keypad, eliminating messy cables.

MULTIPLE SERVICES

QMS210i supports multiple services. Each service can be configured as a priority, primary or secondary service. The ticket number range for each service is also programmable.

TWO-PART QUEUE TICKETS

Queue tickets may be printed in single or two parts. A two-part ticket is useful when documents provided by the customer must be processed before the customer can be served.

QUEUE DATA AND REPORTS

Queue data and summary reports can be printed using the ticket printer at a preset time daily or as and when needed.

VOICE ANNOUNCEMENT

Each call can be accompanied by a voice announcement when the optional voice module is installed. This provides a cordial and efficient way of serving customers. Customization for different languages is possible.

SESSION & 24-HOUR MODE

QMS210i can be programmed to start and end operation at the required time daily. It also supports 24-hour operation which makes it unnecessary to shut down the system daily.

LOW OPERATING COST

Ordinary thermal paper rolls readily available from the open market are used instead of costly specially perforated rolls which are available only from specific vendors. The advantages are low operating cost, multiple sources of supply and flexible ticket sizes.

GRAPHICAL REPORTS

Queue data can be uploaded to a PC for permanent storage and further analysis. Comprehensive daily and monthly statistical reports and analysis are available. These reports are invaluable for performance monitoring and staff appraisal.

RELIABLE OPERATION

Internal battery backup of queue data protects against sudden power failure. System operation can resume automatically after power recovery.

UPGRADABLE

QMS210i is compatible with all QMS products. It may be upgraded to higher, more sophisticated systems such as QMS300i when necessary.

FEATURES

Modular design for easy maintenance

Customer logo and messages on ticket

Large ticket number with programmable font

Embedded processor with integrated web server.

Queue data are retained in the event of a power failure

System resumes operation automatically after power
recovery

Low operating cost

LAN and Internet accessible

Easy-to-use wireless keypad

Compact ticket printer with small footprint

Numbers can be stored and recalled automatically

Queue status viewable on standard web browsers