FOR BANKS, HOSPITALS, CLINICS, ETC.

QMS250i is a cost effective computerised ticket queue system designed to manage customer queues at service counters or rooms. It is used by banks, hospitals, clinics, government service centres and utility bill payment counters.

NO MORE STANDING IN QUEUES

By issuing queue tickets to customers, QMS250i eliminates the need for customers to physically stand in line while waiting to be served. When it is a customer’s turn, his ticket number will be displayed on the Main Display and Counter Display as well as being announced in voice.

MULTIPLE SERVICES

QMS250i supports up to 4 different services, each of which has a different series of ticket numbers. Service counters can be programmed to serve one or more services. Services can be defined as priority, primary or secondary. Customers are served on a first-come-first-served basis within a category.

STORE AND TRANSFER FEATURES

A lapsed number may be stored and automatically recalled later. The transfer feature allows a customer to visit two or more counters one after another with a single queue ticket.

STATISTICAL REPORTS

Daily summary reports are automatically printed on the Ticket Printer. Queue data can be retrieved at any time to print the daily or monthly statistical reports and analysis which are useful to managers in future planning, staff appraisal, etc.

VOICE ANNOUNCEMENT (OPTIONAL)

The system is equipped with a Voice Module which automatically announces each call in voice. This feature provides a cordial and efficient way of serving customers.

EASY UPGRADE TO QMS300i

QMS50i may be easily upgraded to the more sophisticated QMS300i system by merely replacing the queue processor with a Supervisor Terminal.

OTHER FEATURES

Beeping for long waiting time

Beeping for new customer arrival

Manual calling

Checking queue length

Limiting number of tickets issued per day for each service

Low running cost

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