Government & Commerce

Our queue management solutions have proven use in increasing the quality of service in public service and commercial institutions
Queue Management > Customer Solutions > Government & Commerce
 

The Queue Management Concept

 
Customer Solutions from GMS
  - Finance
  - Healthcare
  - Government & Commerce
  - Special Requirements
 

Government and statutory establishments have been providing services to the general public over the counters for a long time. Many such establishments are amongst the earliest to implement queuing systems to provide a more orderly and comfortable atmosphere. In line with the drive by the government to offer a better quality of service to the general public, many establishments recognize the role of queuing system as an invaluable and in some cases imperative tool towards such objective.

 

Since the 1980s, our products, both DGcaller and QMS, have been widely adopted by the government and statutory bodies. A list of some of them is shown below. It ranges from the obvious and well-known such as the Immigration Departments and Inland Revenue Authorities to the inconspicuous and unexpected such as the High Court and the Registry of Marriage.

 

Commercial and business establishments often have to cope with heavy load of customers coming for payments or enquiry services. Telecommunications and utilities companies are two such examples. These establishments and many others have found QMS an invaluable facility in serving customers at their payment and enquiry counters. The list below shows some of our customers in both the commercial and public sectors.

 
  • Airlines Offices

  • Airport Cargo Counters

  • Automobile Service Centres

  • Central & Employee's Provident Fund

  • Concert Hall Ticket Office

  • Consumer Electronics Service Centres

  • Credit Card Centres

  • Direct Sale Companies

  • District Offices

  • Electricity & Power Companies

  • Embassies & High Commissions

  • Fast Food Outlets

  • High Courts

  • Hotels and Casinos

  • Housing Development Boards

  • Housing Developers

  • Inland Revenue Authorities

  • Insurance Companies

  • Land Offices

  • Municipal & Town Councils

  • National Registry

  • Pilgrim Fund Board

  • Port Authorities

  • Registry of Marriage

  • Registry of Business

  • Registry of Company

  • Restaurants

  • Road Transport Departments

  • Securities Companies & Stock Exchange

  • Survey Departments

  • Telecommunications Companies

  • Tithe Collection Centres

 


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