QTag is a web-based system that integrates existing queue technology developed for our range of queue management products with an innovative locating and paging system.

Customers or patients in the QTag system carry a small identification card tag that continuously communicates with in-house base stations. Location information of customers is thus available in real-time at any Internet accessible computer, provided one has authorization to log into the QTag system. The card tags may also be paged from the system, with a short message displayed on an LCD panel embedded in the card tag. By allowing staff to monitor the location of customers and page them when necessary, QTag offers a way to optimise the efficiency of customer flow in the premises of the establishment.

QTag is ideal for situations where the queuing process is complex, such as in a hospital or central bank where patients or customers often have to visit more than one service point.